FAQ - Seriousprints

How does Seriousprints work?

Simpy upload your photo through our website and we will do the printing. We will deliver straight to you via postal service.

What photos can I upload?

You can upload photos from your computer or mobile phone.

Where do you deliver?

Singapore, Malaysia and Hong Kong. We are currently expanding our shipping locations! Do let us know where you want us to ship to via email at seriousprints.co@gmail.com and we will try our best to ship over to you.

How long will my order take to reach me?

Please refer to our Shipping page.

What is the quality of Seriousprints products?

Definitely photo-lab quality. If you have a great looking photo that is high in resolution, the prints will look great too! If the photo is taken under bad lighting, or you want to print a low resolution photo, the photos will not look good. Seriousprints will help to do some minor editing if we think that the photo requires it.

What kind of photos can I print?

Any photos from your phone photo library or your digital camera or computer. You can edit your photos, add filters, add effects, add icons and cartoons to your pictures with third-party apps, then you can upload to our website and send them for printing. 


I have a special request. Can you do it for me?

Yes, we will definitely try our best! Send in your request and we’ll see what we can do!

What are your modes of payment?

We accept Mastercard, Visa, Amex. Simply select the credit card type and key in the required details. 

Printing of copyright photos?

We support copyright and intellectual properties, so please print only images belonging to you or that you have the rights to reproduce in print form. We are not liable for any infringement of these copyrights nor do we claim ownership to the content you sent to us for printing.

If I have problems with my order, what do I do?

Please contact us by sending an email with your order number in the subject header to seriousprints.co@gmail.com. You can also reach us at 6547 1733.

Refund policy

We offer refunds in the form of credits which you can use when you make a purchase with us through our website or through our app. Please note that once your order has been processed, we will not be able to provide any refunds.

Still have a question not listed here?

Email us at seriousprints.co@gmail.com. We will do our best to get back to you within 24 hours on a working day!